Earwax removal by microsuction is now possible at more than 60 hearing care stores in the Netherlands
Our brand awareness is particularly high among ENT doctors & audiologists and ear suctioning by the high street audiologist is now widely appreciated as a valuable healthcare innovation for the entire healthcare chain:
– The consumer with an ear plug benefits because he/she is no longer unnecessarily referred by the audiologist.
And now can choose either the old-fashioned blowing out at the family doctor’s office or the modern blowing out like at the ENT doctor’s office but at the audiologist on the high street where he/she can be seen within a few days.
Consumers are now perfectly capable of finding their way to the specially set up EarwaxShop website, which now features more than 6️⃣ 0️⃣ hearing stores that offer ear suctioning.
– The audiologist benefits because he/she enriches his/her job and is now allowed to clean ears, can take immediate action when earwax gets in the way and no longer has to unnecessarily refer clients to the already overburdened family doctor or ENT doctor.
In addition, he/she attracts a new stream of customers who are really tired of spouting off at the doctor’s office. This customer group returns with regularity and is either a potential customer for a hearing aid themselves or has people in his/her circle with potential for the hearing store.
The average customer rating for this pleasant treatment is 9.6 on a scale of 10 and contributes to customer satisfaction with the hearing store.
– The audicien shop/chain that takes this step differentiates itself from its/its peers, develops its/its audiologists with ENT support, and thereby positions itself as a more attractive employer for the increasingly scarce fresh audiologist recruits.
– The ENT doctor is relieved and can put/keep his/her focus on unhealthy ears that need attention. Waiting times for specialty care are increasing and by bringing quality care into the country, we are helping to reduce the care gap.
Quality at the medical level is central to our approach:
🩺 solid equipment including the head-borne binocular microscope,
🩺 accredited training given by the ENT doctor, certification with 2 years validity,
🩺 mandatory remote ENT supervision, recording all ear dilation with videos before and after treatment in the EarcareDossier without exception,
🩺 supported by a continuous quality improvement cycle.
Only hearing stores that meet these quality standards earn the EarwaxShop quality seal and a place on the EarwaxShop website.
